When you go on a guided bus tour, you put your life in the hands of at least two other people. This surrender to strangers requires a great deal of trust; trust that your driver will take you safely over the roads most importantly. Obviously there are things beyond the driver's control, but you rely on his/her good judgement and quick reactions. A driver's ability to maneuver the bus in tight places where you'd think it's impossible to go with such a huge vehicle, is really something to behold. The driver also keeps the vehicle clean and comfortable for the clients, handles their luggage, and the best ones assist you off the coach.
The tour guide has your trust as well. You rely on his/her wealth of knowledge and experience in an area to tell you the things you need to know to stay safe and get the help you need when emergencies arise.
David, Tour Guide, working, as usual
Guides are teachers in many ways too. They instruct the clientele in the history and culture of a place, answering questions and posing questions as well. They have to keep the clientele on time and on task. There is a schedule to adhere to because of places to be and guides to meet in local areas. They can make you comply in gentle ways, not as task masters. The tour guides must handle difficult clients and unlike teachers, don't have a parent to contact for support. As clients, we don't know what else the guide has to do behind the scenes.
We have done a number of tours now with various tour companies. We salute these professionals who have all been excellent.
To our most recent driver with Trafalgar, João, and tour guide, David, you do yourselves, your company, and your countries proud. You assisted us with ease on a particularly difficult day. We enjoyed every minute of your service. Well done and thank you.
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